WHO WE ARE
A team of highly experienced Ticket Managers who provide sales research & projections, on-sale strategies, box office reporting & analysis, inventory control, on-site logistics and access control.
A full 360º ticket management solution.
The 5-person team is led by Tom McNeil. Tom’s experience covers a diverse range of international projects up to stadium level and his team is proficient in all of the major ticket platforms, allowing ease of event set up, inventory management, reporting and customer service. This flexible team is available for quick turnaround projects.
Consultant for the team is Zane Rambaran. Zane has clocked up 35 years’ ticket management experience across the differing roles of venue, agent and promoter. He cut his teeth in West End Theatre, before progressing to high profile music events, festivals and international stadium touring.
OUR SERVICES
TICKET OPERATIONS & MANAGEMENT
360º Ticket Solutions for Events & Tours
- Research, price scaling and income projections
- Launch strategies and planning for high impact on-sales
- Event build and testing
- Strong relationships and operating knowledge with all major platforms
- Inventory distribution management
- Sales reporting and trend analysis
- Ancillary income initiatives
- On-site ticketing logistics including box office management, access control, and on-site settlements
- Guest list services
- Distressed event solutions
- Seat filling and dress specialists
CUSTOMER SERVICE & CARE
We Manage Customer Communications
- On-line customer support services
- On-site support teams
- In house CRM management software with communication channel integrations
- Creation of pre-event communications
- Seamless comms management via all sales channels and affiliates
- Bespoke reporting of customer trends and feedback
VIP & ANCILLARY INCOME
Maximising Your Income
- Plan and create unique VIP initiatives
- Manage dynamic pricing installs
- Implement premium uplift strategies
- Create exciting hot seat and bundle packages
- Plug and go travel and accommodation schemes
- Consult and advise on secondary ticket market
TICKET MANAGEMENT & TRAINING
One of the Only Training Courses in Event Ticketing
We offer bespoke and group training for individuals or companies. If you want to prepare for your next career step we can guide you through the different roles of venue, agent and promoter/producer providing you with a full understanding of industry standards and expectations.
Maybe your company is seeking a fuller undertstanding of the maverick world of global ticketing? How can you maximise your sales and income potential? Which is the best ticket solution for your event?
Unafilliated to any agent or platform we have an unbiased 360 view of the ticketing world and over 40 years knowledge of why and how!
OUR CLIENTS
